Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Cancellations 7 days prior to service commencement will receive a 50% refund. There are no refunds for cancellations less than 7 days prior to service commencement. We will do our best to accommodate any amendments you would like to make to your booking at no additional charge, but amendments are dependent on scheduling and availability

Yes, We can schedule a Meet and Greet in person or by a Zoom call to listen to your specific requirements. To request one please contact us to or call us to 647-410-2839


Hey Petsie provides professional dog walking, cat sitting, and pet sitting services. Our experienced pet care providers cater to various needs such as daily dog walks, in-home cat visits, wedding dog attendant or any personalized pet sitting while you're away.


Scheduling with is easy! Simply visit our website and fill out the booking form or contact us directly through phone or email to or 647-410-2839. We'll guide you through the process and set up a convenient schedule for your pet's care.

Absolutely. Our team members undergo thorough training and background checks to ensure they are equipped with the necessary skills and are trustworthy individuals passionate about pet care. We prioritize your pet's safety and happiness.

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