Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at info@heypetsie.com.
Payments
Cancellations 7 days prior to service commencement will receive a 50% refund. There are no refunds for cancellations less than 7 days prior to service commencement. We will do our best to accommodate any amendments you would like to make to your booking at no additional charge, but amendments are dependent on scheduling and availability
Yes, We can schedule a Meet and Greet in person or by a Zoom call to listen to your specific requirements. To request one please contact us to info@HeyPetsie.com or call us to 647-410-2839
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Hey Petsie provides professional dog walking, cat sitting, and pet sitting services. Our experienced pet care providers cater to various needs such as daily dog walks, in-home cat visits, wedding dog attendant or any personalized pet sitting while you're away.
Scheduling with HeyPetsie.com is easy! Simply visit our website and fill out the booking form or contact us directly through phone or email to info@HeyPetsie.com or 647-410-2839. We'll guide you through the process and set up a convenient schedule for your pet's care.
Absolutely. Our team members undergo thorough training and background checks to ensure they are equipped with the necessary skills and are trustworthy individuals passionate about pet care. We prioritize your pet's safety and happiness.
Petsie proudly serves :Alexandra Park,The Annex, Baldwin Village, Cabbagetown, CityPlace, Chinatown, Church and Wellesley, Corktown, Discovery District, Distillery District, Entertainment District, East Bayfront, Fashion District, Financial District,Garden District, Grange Park, Harbord Village, Harbourfront, Kensington Market, Little Japan, Chinatown, Moss Park, Old Town, Quayside, Queen Street West, Regent Park, South Core, St. James Town, St. Lawrence, Toronto Islands, Trefann Court, University, Yorkville and surrounding neighborhoods. Please contact us to confirm whether we cover your specific location.