Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at info@heypetsie.com.
Payments
Cancellations 7 days prior to service commencement will receive a 50% refund. There are no refunds for cancellations less than 7 days prior to service commencement. We will do our best to accommodate any amendments you would like to make to your booking at no additional charge, but amendments are dependent on scheduling and availability
Yes, We can schedule a Meet and Greet in person or by a Zoom call to listen to your specific requirements.